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Shipping

  • Shipping Method : Parcel Service
  • Shipping Area : Worldwide regions
  • Shipping Rate : Free: Shipping fee is free regardless of the price.
  • Delivery Time : 3 - 14 days
  • - Shipping Method : Air parcel service

    - Free international shipping :  Regardless the price of your glasses, we ship worldwide regions without any additional fees.

    - Delivery time : 3 ~ 14 working days. It will depend on the regions*. Please refer to the table below.

     * Expected delivery time

    Regions

    Countries

    Delivery

    (days)

    Zone 1

    JAPAN, CHINA, TAIWAN, MACAO, THAILAND, THE PHILIPPINES, MALAYSIA, LAOS, VIETNAM, CAMBODIA, MYANMAR, MONGOLIA etc.

    5 ~ 9

    Zone 2

    BANGLADESH, INDONESIA, BRUNEI DARUSSALAM, INDIA, NEPAL, SRI LANKA, MALDIVES, BHUTAN etc.

    6~10

    Zone 3

    - NORTH AMERICA : USA, CANADA

    - WEST EUROPE : BELGIUM, DENMARK, FINLAND, GERMANY, GREECE, ITALY, LUXEMBURG, THE NETHERLANDS, NORWAY, PORTUGAL, SWITZERLAND, SWEDEN, etc,

    - EAST EUROPE : ALBANIA, BELARUS, CZECH, HUNGARY, POLAND ROMANIA, UKRAINE, ENGLAND, FRANCE  etc,

    - MIDDLE EAST :BAHRAIN, IRAN, IRAQ,ISRAEL, JORDAN, KUWAIT, SAUDI ARABIA, QATAR,SYRIAN ARAB REP, TURKEY  etc.

    - OCEANIA : AUSTRALIA, NEW ZEALAND, PAPUA NEW GUINEA, GUAM IS, SAIPAN IS etc.

    - ASIA : AFGHANISTAN etc.

    9~14

    Zone 4

    - AFRICA : EGYPT,KENYA, LIBYA, etc,.

    - CENTRAL & SOUTH AMERICA : MEXICO, PANAMA, ARGENTINA, BRAZIL, URUGUAY, PERU, etc,.

    - WEST INDIES : CUBA, HAITI, DOMINICA, etc,.

    - SOUTH PACIFIC : FIJI, KIRIBATI, SOLOMON IS, WESTERN SAMOA etc,.

    10~20




    Please take into consideration that some products may take additional time for delivery and processing.
    Important: Your order is shipped once your payment has been cleared. Please contact our customer service center if you would like to request an exchange or return on your order.

    - Customs and Duties

    The recipient will be held responsible for international shipments which may be subject to import duties and taxes. Please be advised that these charges are levied by the destination country and we do not have control over them. In the case that the recipient refuses to receive the parcel, the order will be returned to Korea and will not be re-shipped. Relevant expenses (round-trip shipping, customs, etc.) will be deducted from the refund.

Returns & Exchanges

We guarantee* return(s).

   * except sunglasses without prescription. 
   * glasses with light-adjusting lens and progressive lens are exceptional in the case of just change mind.


Return Instructions

(1) Before you return, let us know first by sending an email to help@glassesbarn.com within 30 days of receipt.  
     
(2) Then we'll guide you what to do next.

(3) Items returned must be in their original condition.

(4) Please understand we do not pay back any related taxes because the tax systems are all different at each country and small goods are usually under taxed price in most countries.

(5) You need to pay your return cost unless your return is due to our fault*. : * defect of goods, broken goods and different frame with your order

      ** Paypal may offer a refund of your return shipping costs within 14 days. To see details, click the banner below 

(6) You need to pay the delivery cost for returns if the reason is that 

    - you simply changed your mind
    - you feel uncomfortable with your glasses although your lenses are made correctly following your prescription*.

    * We hope you understand that sometimes eye-prescription may include an error and we cannot control the eye inspection process. 
       Lens fitting today is almost fully automated process so it is very rare that an error occurs in a fitting process.  

(7) We do not accept return(s) if the products are damaged due to your mishandling

Refunds

It takes 3-5 business days to issue a refund for a returned or cancelled order.
Please be advised that your refund may not be processed until the next billing month depending on your credit card issuer's billing schedule.

How to join

Click on the [Sign Up] link and complete the form in order to create your account. Once your account is created, you can immediately benefit from our membership privileges such as discounts and reward credits. Also, it saves you all the hassle of filling out your billing and shipping information every time you place an order since you can save your information securely on our site.

How to order

Order is processed as below:
Step 1: Search for products.
Step 2: Add products to your shopping cart.
Step 3: Log in with a member ID or non-member order.
Step 4: Fill in the order form.
Step 5: Proceed with payment.
Step 6: Complete the order and you will see the order number.

Payment

We accept the following forms of payment:

- PayPal

- Credit Card
  - Visa
  - MasterCard
  - American Express
  - Discover



WORLD SHIPPING

PLEASE SELECT THE DESTINATION COUNTRY AND LANGUAGE :

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